{"id":17595,"date":"2019-10-01T10:07:21","date_gmt":"2019-10-01T08:07:21","guid":{"rendered":"http:\/\/redaktori.com\/?p=17595"},"modified":"2019-10-01T10:07:21","modified_gmt":"2019-10-01T08:07:21","slug":"raporti-zyrtar-kushte-te-veshtira-pune-dhe-abuzime-ne-call-center-at-ne-shqiperi","status":"publish","type":"post","link":"https:\/\/redaktori.com\/?p=17595","title":{"rendered":"Raporti zyrtar: Kushte t\u00eb v\u00ebshtira pune dhe abuzime n\u00eb Call Center-at n\u00eb Shqip\u00ebri"},"content":{"rendered":"<p>Organizata \u201cTogether for Life\u201d ka b\u00ebr\u00eb publik dit\u00ebn e sotme nj\u00eb studim krahasues mbi kushtet e pun\u00ebs, t\u00eb drejtat dhe legjislacionin n\u00eb sektorin e Call Center-ave n\u00eb Shqip\u00ebri.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Ky sektor \u00ebsht\u00eb nj\u00eb nd\u00ebr 10 pun\u00ebdh\u00ebn\u00ebsit m\u00eb t\u00eb m\u00ebdhenj n\u00eb Shqip\u00ebri, ku megjith\u00eb fitimet e m\u00ebdha, kushtet e pun\u00ebs mbeten t\u00eb v\u00ebshtira.<\/p>\n<p>N\u00eb k\u00ebt\u00eb sektor jan\u00eb pun\u00ebsuar mbi 25 mij\u00eb persona dhe mbulon rreth 5% t\u00eb prodhimit t\u00eb p\u00ebrgjithsh\u00ebm bruto.<\/p>\n<p>Sipas raportit, ngarkesa e pun\u00ebs rezulton n\u00eb nj\u00eb presion t\u00eb lart\u00eb p\u00ebr punonj\u00ebsit. K\u00ebsaj i shtohen mungesa n\u00eb kujdesin sh\u00ebndet\u00ebsor, fizik e mendor dhe mungesa e perspektiv\u00ebs p\u00ebr karrier\u00eb profesionale.<\/p>\n<p>T\u00eb tjera mungesa jan\u00eb kushtet e pun\u00ebs, si cil\u00ebsia e dob\u00ebt teknologjike, zhurmat e pajisjeve t\u00eb pun\u00ebs, t\u00eb cilat shkaktojn\u00eb stres dhe d\u00ebmtime serioze n\u00eb mir\u00ebqenien e pun\u00ebtor\u00ebve.<\/p>\n<p>\u201cStudimi v\u00ebren se pun\u00ebtor\u00ebt vuajn\u00eb nga lodhja, pagjum\u00ebsia, d\u00ebmtime t\u00eb syve, vesh\u00ebve dhe gjymtyr\u00ebve. Mbi 60% e pun\u00ebtor\u00ebve n\u00eb sektorin e Call Center jan\u00eb t\u00eb pun\u00ebsuar part-time, megjithat\u00eb ata jan\u00eb mbi 25 mij\u00eb persona dhe p\u00ebr ta paguhen sigurime shoq\u00ebrore e sh\u00ebndet\u00ebsore bazuar n\u00eb pag\u00ebn minimale\u201d \u2013 thot\u00eb Arlinda Shehu, p\u00ebrfaq\u00ebsuese e organizat\u00ebs \u201cTogether for Life\u201d.<\/p>\n<p>Afro tre t\u00eb kat\u00ebrtat e t\u00eb rinjve t\u00eb pun\u00ebsuar n\u00eb k\u00ebt\u00eb sektor jan\u00eb vajza e gra, nd\u00ebrsa rreth 80% e t\u00eb pun\u00ebsuarve n\u00eb k\u00ebt\u00eb sektor jan\u00eb t\u00eb moshave universitare 18 \u2013 30 vje\u00e7.<\/p>\n<p>\u201cKushtet e pun\u00ebs jan\u00eb t\u00eb pasigurta dhe jodinjitoze, nd\u00ebrsa pun\u00ebtor\u00ebt nuk kan\u00eb t\u00eb drejt\u00ebn p\u00ebr sindikaliz\u00ebm, p\u00ebr dialog social dhe t\u00eb drejt\u00ebn p\u00ebr mbrojtje sociale. Pun\u00ebdh\u00ebn\u00ebsit shpesh nuk i paguajn\u00eb operator\u00ebve or\u00ebt e pun\u00ebs jasht\u00eb orarit dhe ky abuzim \u00ebsht\u00eb i theksuar n\u00eb veprimtarin\u00eb e tyre\u201d \u2013 thot\u00eb Plejada Gugashi p\u00ebrfaq\u00ebsuese e Olof Palm International Center.<\/p>\n<p>Madje pun\u00ebtor\u00ebt shpesh p\u00ebrballen me presion p\u00ebr t\u00eb mos raportuar t\u00eb gjitha or\u00ebt e pun\u00ebs jasht\u00eb orarit. Nj\u00eb num\u00ebr pun\u00ebtor\u00ebsh jan\u00eb gjetur nga kontrollet se punojn\u00eb n\u00eb t\u00eb zez\u00eb.<\/p>\n<p>Mbi 20% t\u00eb pun\u00ebtor\u00ebve nuk paguhen p\u00ebr pun\u00ebn n\u00eb turnin e dyt\u00eb jasht\u00eb orarit. Nd\u00ebrsa nj\u00eb num\u00ebr i madh pun\u00ebtor\u00ebsh nuk marrin pushime p\u00ebr festa zyrtare dhe as paguhen kur punojn\u00eb n\u00eb dit\u00eb t\u00eb tilla.<\/p>\n<p>Burimi: VoA<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Organizata \u201cTogether for Life\u201d ka b\u00ebr\u00eb publik dit\u00ebn e sotme nj\u00eb studim krahasues mbi kushtet e pun\u00ebs, t\u00eb drejtat dhe legjislacionin n\u00eb sektorin e Call Center-ave n\u00eb Shqip\u00ebri. &nbsp; &nbsp; &nbsp; &nbsp; Ky sektor \u00ebsht\u00eb nj\u00eb nd\u00ebr 10 pun\u00ebdh\u00ebn\u00ebsit m\u00eb t\u00eb m\u00ebdhenj n\u00eb Shqip\u00ebri, ku megjith\u00eb fitimet e m\u00ebdha, kushtet e pun\u00ebs mbeten t\u00eb v\u00ebshtira. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":17596,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[6,18],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Raporti zyrtar: Kushte t\u00eb v\u00ebshtira pune dhe abuzime n\u00eb Call Center-at n\u00eb Shqip\u00ebri - Informohu qart\u00ebsisht!<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/redaktori.com\/?p=17595\" \/>\n<meta property=\"og:locale\" content=\"sq_AL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Raporti zyrtar: Kushte t\u00eb v\u00ebshtira pune dhe abuzime n\u00eb Call Center-at n\u00eb Shqip\u00ebri - Informohu qart\u00ebsisht!\" \/>\n<meta property=\"og:description\" content=\"Organizata \u201cTogether for Life\u201d ka b\u00ebr\u00eb publik dit\u00ebn e sotme nj\u00eb studim krahasues mbi kushtet e pun\u00ebs, t\u00eb drejtat dhe legjislacionin n\u00eb sektorin e Call Center-ave n\u00eb Shqip\u00ebri. &nbsp; &nbsp; &nbsp; &nbsp; Ky sektor \u00ebsht\u00eb nj\u00eb nd\u00ebr 10 pun\u00ebdh\u00ebn\u00ebsit m\u00eb t\u00eb m\u00ebdhenj n\u00eb Shqip\u00ebri, ku megjith\u00eb fitimet e m\u00ebdha, kushtet e pun\u00ebs mbeten t\u00eb v\u00ebshtira. 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